Wednesday, November 14, 2012

L09 : Meetings: Leadership and Productivity



BA370
Leadership Communication Chapter 09 : Meetings:  Leadership and Productivity

 


This chapter will help leaders and other meeting planners avoid these seven deadly sins (negative in meeting). You will learn to plan and conduct productive meeting by determining when a meeting is the best forum for achieving the required result; establishing objectives, outcomes, and agenda; performing essential planning; clarifying roles and establishing group rules; using common problem-solving techniques; managing meeting problems; and ensuring follow-up occurs.
Leaders will be able  to stop most of the meeting problem by careful planning and by developing and enforcing ground rules. A facilitator's primary responsibility is to ensure that process problems do not interfere with the success of the meeting. Facilitator help keep the meeting focused on the objective and ensure redirection if it gets off track.
Skilled facilitators should be prepared by
1 Handle some of the most common meeting problems
2 Manage meeting conflict
3 Deal with issues arising from cultural differences

Question 1: What are the seven deadly sins of meetings?
Answer:
1.    People don’t take meeting seriously
2.    Meetings are too long
3.    People wander off the topic
4.    Nothing happen once the meeting ends
5.    People don’t tell the truth
6.    Meetings are always missing information, so they postpone critical decision
7.    Meetings never get better

Question 2: When selecting attendees, who should be included?
Answer:
·         Decision makers
·         The budget holder ( if different )
·         Those who must take action on the decision
·         Those with expert knowledge affecting decision
·         Representation from those affected by the decision

Question 3: What are four steps a good meeting planner should perform to overcome inertia?
Answer:
1.    Assign specific task to specific people
2.    Review all actions and responsibilities at the end of the meeting
3.    Provide a meeting summary with assigned deliverables included
4.    Follow up on action items in a reasonable time

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