BA370
Leadership
Communication Chapter 09 : Meetings:
Leadership and Productivity
This chapter will help
leaders and other meeting planners avoid these seven deadly sins (negative in
meeting). You will learn to plan and conduct productive meeting by determining
when a meeting is the best forum for achieving the required result; establishing
objectives, outcomes, and agenda; performing essential planning; clarifying
roles and establishing group rules; using common problem-solving techniques;
managing meeting problems; and ensuring follow-up occurs.
Leaders will be able to stop most of the meeting problem by
careful planning and by developing and enforcing ground rules. A facilitator's
primary responsibility is to ensure that process problems do not interfere with
the success of the meeting. Facilitator help keep the meeting focused on the
objective and ensure redirection if it gets off track.
Skilled facilitators should
be prepared by
1 Handle some of the most common meeting problems
2 Manage meeting conflict
3 Deal with issues arising from cultural differences
Question 1: What are the seven
deadly sins of meetings?
Answer:
1. People
don’t take meeting seriously
2. Meetings
are too long
3. People
wander off the topic
4. Nothing
happen once the meeting ends
5. People
don’t tell the truth
6. Meetings
are always missing information, so they postpone critical decision
7. Meetings
never get better
Question 2: When selecting
attendees, who should be included?
Answer:
·
Decision makers
·
The budget holder ( if different )
·
Those who must take action on the decision
·
Those with expert knowledge affecting
decision
·
Representation from those affected by the
decision
Question 3: What are four steps
a good meeting planner should perform to overcome inertia?
Answer:
1. Assign
specific task to specific people
2. Review
all actions and responsibilities at the end of the meeting
3. Provide
a meeting summary with assigned deliverables included
4. Follow
up on action items in a reasonable time
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