L10 : High Performance Team Leadership

BA370

Leadership Communication Chapter 10 : High Performance Team Leadership

Leaders need to know how to build and how to manage team to achieve high-Performance. Building an effective team raises both organizational and individual leadership issues. In deciding to use teams across your organization, you will want to look closely at the culture and compensation structure to see if they both support teamwork.

Although team members will get to know each other through day-to-day interactions while working together, the team members can shorten the learning curve by discussing the following information at the first team meeting by position and responsibilities, Team experiences, expectations, personality, and cultural differences.

Working on a team is not easy, but the benefits can be very rewarding for the team members, and the results can depend on the team’s ability to manage conflict. Just as individuals and teams must be able to disagree in meetings, teams need to know how to manage conflict in their overall team activities.

We can classify the internal team conflict into four types; Analytical conflict, Task conflict, Interpersonal conflict, and Roles conflict. The virtual teams are teams whose member are geographically dispersed and rely primarily on technology for communication and to accomplish their work as a team. There are several advantages provided by using virtual team such as lowering travel cost, reducing project schedules, improving efficiency, and so on. The virtual team needs to have more structure than a traditional team so the member should be trained and practice.

Question 1: What are the characteristics of what Katzenbach and Smith consider a “ real “ team?

Answer:

·         Complementary skills ( problem solving, technical/functional, interpersonal )

·         Accountability ( mutual, individual, and small number of people )

·         Commitment ( specific goals, common approach, meaningful purpose )

Question 2: What’s Charter consists of?

Answer:

·         Project purpose and goals

·         Team member roles and responsibilities

·         Ground rules

·         Communication protocol

Question 3: What are the two approaches teams usually use one to divide the tasks?

Answer:

1.    Single-scribe approach : one person of the team does all the writing, with the others providing the content of the scribe

2.    Multiple-writer approach : the team divides the writing among the team members according to the sections for which they have provided most of the content.