One major way that context affects negotiation is that
people act within a relationship, and these relationships have a past, present,
and future.
This chapter focus on the
ways these past and future relationships impact present negotiations. First ,
we examine how a past, ongoing, or future relationship btw negotiators affects
the negotiation process, and present a taxonomy of defferrent kind of
relationship and the negotiations to occur within them and describe research
studies that have examined negotiation process within existing relationships,
Three major themes-reputations,trust and justice that effective negotiations
within relationship
Question 1: What are Key Elements in
Managing Negotiations within Relationships
Answer:
1. Reputation-
perceptual and highly subjective in nature(if violated, hard to repair)
2. Trust- belief in and willingness to act on the words, actions and decisions of others (history, situation, and individual value)
2. Trust- belief in and willingness to act on the words, actions and decisions of others (history, situation, and individual value)
Question 2: Explain Open and Trust?
Answer: Offer
something of yourself so they can open up, increases info sharing but not
everything- so you cant get taken advantage of
Question 3: What are Key Elements in Managing within a Relationship
Answer: JUSTICE:
-Distributive justice: distributive of outcomes
-Procedural: the process of determining outcomes
-Interactional: how parties treat one another
-Systematic: how organizations appear to treat members
-Distributive justice: distributive of outcomes
-Procedural: the process of determining outcomes
-Interactional: how parties treat one another
-Systematic: how organizations appear to treat members
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