BA370
Negotiation
Chapter 11 : International and Cross-Cultural Negotiation
This chapter examined
various aspects of a growing field of negotiation that explores the
complexities of international and cross- cultural negotiation. Some of factors
make international negotiations different. Description of factors that
influence international negotiations: political and legal pluralism,
international economics, foreign governmental and bureaucracies, instability,
ideology, and culture. Five immediate context factors were discussed next:
relative bargaining power, levels of conflict, relationship between
negotiators, desired outcomes, and immediate stakeholders. Each of these
environmental and immediate context factors acts to make international
negotiators need to understand how to manage them.
Robert Janosik suggests that researchers and
practitioners of negotiation use culture in at least four different ways:
1. Culture as
learned behavior
2. Culture as shared values
3. Culture as dialectics
4. Culture in context.
From the managerial perspective, there are 10 ways that
culture can influence negotiation:
1. The definition of negotiation
2. The negotiation opportunity
3. The selection of negotiators
4. Protocol
5. Communication
6. Time sensitivity
7. Risk propensity
8. Groups versus individuals
9. The nature of agreements
10. Emotionalism
Question 1: What are the
advantages of The Culture as Dialectic approach over the culture as shared
values approach?
Answer: The culture as
Dialectic approach can explain variations within cultures and it suggests that
negotiators who want to have successful international negotiations need to
appreciate the richness of the cultures in which they will be operating.
Question 2: What is negotiation
in managerial perspectives?
Answer: Negotiation is what
is negotiable, and what occurs when we negotiate can differ greatly across
cultures.
Question3: What is the
environmental context?
Answer: The environmental
context includes environmental forces that neither negotiator controls that
influence the negotiation.
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