BA370
Negotiation Chapter 08 : Ethics in Negotiation
In this chapter, we explore the question of whether there
are, or should be, accepted ethical standards for behavior in negotiation. The
effective negotiator must recognize when the questions are relevant and what
factors must be considered to answer them.
This chapter also focused
on the intentions and motives to use deceptive tactics. Different types of
deception can serve different purpose in negotiation. The motivation can affect
the tendency to use deceptive tactics. The consequences of unethical conduct
are based on whether the tactic is effective; how the other person evaluates
the tactic; and how the negotiator evaluates the tactic. When the negotiator
uses the tactic that may produce the reaction, the negotiator must prepare to
defend. The primary purpose of the explanation and justifications is to
rationalize, explain, or excuse the behavior
Question 1: What is ethics?
Answer: Broadly applied
social standards for what is right or wrong in a particular situation or
process for setting those standards
Question 2: What are 4 Approaches of
Ethical Reasoning?
Answer:
1. End-result: rightness of action is determined by evaluating consequences
2. Duty: ones obligation to adhere to social standards
3. Social contract: based on customs and norms of particular society
4. Personalistic: bases on ones own conscience/ moral standards
2. Duty: ones obligation to adhere to social standards
3. Social contract: based on customs and norms of particular society
4. Personalistic: bases on ones own conscience/ moral standards
Question 3: How to Deal
with other party's use of deception?
Answer:
- ask questions
- force other
partyy to lie or back of
- ignore the
tactic
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